Privacy Policy

1. Who We Are

DELTER Spanish Training Academy ("DELTER", "we", "us", or "our") provides online Spanish language instruction. This Privacy Policy explains how we collect, use, and protect the personal information of students who register on our website at spanishtrainingacademy.com (the "Site").

2. Information We Collect

When you create an account or book a class, we collect:

• Account information: your full name, email address, and a securely encrypted password.
• Contact information: your country and phone number (including country code), which we use to coordinate classes via WhatsApp.
• Learning information: your self-reported Spanish level (beginner, intermediate, or advanced).
• Booking information: dates and times of trial classes and sessions you book through our scheduling system (Cal.com).

3. How We Use Your Information

We use the information collected for the following purposes:

• To create and manage your student account.
• To verify your email address and prevent fraudulent registrations.
• To schedule and confirm trial classes and lessons.
• To coordinate class logistics with you via WhatsApp or email.
• If you opt in, to send you emails or WhatsApp messages about new classes, schedules, and promotions.

4. Marketing Communications

During registration, you may choose to opt in to receive marketing communications (such as emails or WhatsApp messages about classes, schedules, and promotions). This is entirely optional and is not required to use our services. You can withdraw your consent at any time by contacting us at the email address below, and we will stop sending these communications.

5. How We Store and Protect Your Information

Your account information is stored in a secure database. Passwords are never stored in plain text — they are encrypted using industry-standard hashing before being saved. We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

6. Third-Party Services

We use the following third-party services to operate our booking system:

• Cal.com: used to manage class scheduling and availability. When you book a class, certain information (such as your name and email) may be shared with Cal.com to process the booking.
• Google Calendar / Google Meet: used by our instructor to manage availability and host online classes.

These services have their own privacy policies, which govern how they handle your information.

7. Email Communications

Transactional emails (such as account verification and booking confirmations) are sent from a dedicated address (noreply@spanishtrainingacademy.com) and are necessary for the operation of our services. These are not marketing emails and are sent regardless of your marketing preferences.

8. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated personal data.
• Withdraw consent for marketing communications at any time.
• Object to or restrict certain types of processing.

To exercise any of these rights, please contact us using the information below.

9. Data Retention

We retain your account information for as long as your account is active. If you wish to have your account and personal data deleted, please contact us and we will process your request within a reasonable timeframe, unless we are required to retain certain information for legal or accounting purposes.

10. Children's Privacy

Our group classes are intended for students aged 14 and older. We do not knowingly collect personal information from children under 14. If you believe a child under 14 has registered on our Site, please contact us so we can remove the relevant information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: noreply@spanishtrainingacademy.com